Infosys Brings ‘Chemistry and Innovation’ to Eastman Chemical Company’s New Web Site

By Partnering with Infosys, Eastman Launches Completely Revamped Eastman.com

Infosys Technologies announced today that it partnered with Eastman Chemical Company on the successful re-launch of Eastman.com. By teaming with Infosys Technologies to design, develop and deploy the multi-faceted Web site, Eastman was able to give its revamped site a vibrant new look and feel. Featuring next-generation Web 2.0 capabilities, Eastman.com has edgy, innovative self-service functions that provide customers with a rich, uniquely customizable experience.

"Our Web site is very important to our global strategy," said Paul Montgomery, vice president, communications and public affairs for Eastman Chemical Company. "It is the company's face to the world and allows us to do business 24/7 from any place on the globe. This is a highly valuable platform that will empower our customers by helping them research, manage and more easily access Eastman’s entire portfolio of products.”

Eastman’s customers require access to a vast array of information, from molecular characteristics to health and safety requirements. By utilizing the latest technology, Eastman can provide all of the necessary information, in a truly interactive manner.

“Eastman and Infosys worked together from concept to implementation to add significant value to Eastman’s customers,” said Paul van Deventer, associate vice president, Infosys’ Resources Business Unit. “Eastman.com is the next generation of customer care for the chemicals industry.”

Leveraging Infosys’ global delivery model and innovative technology expertise, Eastman approached this project by first mapping out its customers’ needs and then built Eastman.com to meet and exceed those needs. Eastman.com features online comparison of product properties, customized user experiences and vast amounts of information about the leading issues driving the chemical industry.

The enhanced search capability categorizes site information and is able to push relevant information directly to the user. Customers will find more user-friendly product and market information as well as a new product selection application. Other new features of the Web site include an information center with a literature archive, a news center with multilingual capability and a career center.

"We have found that our Web site is averaging more than 25 percent growth in traffic each year," said Wayne Armbrister, Web manager for Eastman Chemical Company. “The new Eastman.com was redesigned not only with customers in mind, but also investors, employees, retirees, people seeking career opportunities with Eastman, and others looking for information about the company, such as the media.”

Infosys is a member of Eastman Chemical Company's strategic supplier program, an elite group of top-tier providers who regularly give Eastman insight and ideas on improving its IT services.

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