Friday, August 17, 2007

Infosys Technologies Positioned in the Leaders Quadrant for North American Offshore Applications Services 2007 Magic Quadrant

Recognition follows a number of customer awards and acknowledgements this year

FREMONT, Calif.--(BUSINESS WIRE)--Infosys Technologies Limited (NASDAQ: INFY) today announced it has been positioned by Gartner, Inc., in the leaders quadrant in the Magic Quadrant for North American Offshore Applications Services 2007 report1. According to the research firms report, leaders are vendors who are performing well today, have a clear vision of market direction, and are actively building competencies to sustain their leadership position in the market.

In the last two years, Infosys key strategic priorities have included strengthening its global delivery model across Asia, Western and Central Europe and North America, and advancing its methodologies and processes for application services delivery.

Global delivery model-based (GDM) application services form the core of our client relationships and our value proposition to help companies win in the flat world, said S. Gopalakrishnan, chief executive officer and managing director, Infosys Technologies. We think being placed in the Leaders Quadrant by Gartner is recognition of our capability to compete for and win in large-scale applications outsourcing, as well as our investment in new offerings and geographic growth.

The Gartner report adds that, Arguably, the supply side is pushing the advancement of globally delivered application services more than the demand side. The report goes on to say, Service providers also are being called on to move beyond low-level development functions and essentially provide world-class, domain-specific, leading-edge application competencies. The result is that some providers have bridged this gap and had significant growth, while other service providers have failed to take advantage of the new, demanding market conditions.

In addition, the report highlights key trends that are affecting the market and service provider landscape:

  • Market demand for offshore application services is at a unique point; instead of the "exception," most buyers assume (and require) that some degree of globally delivered services will be included in their use of externally provisioned application services for cost benefits. Almost without exception, their provider lists include an array of traditional and nontraditional (offshore) providers. In general, most buyers concentrate on the cost elements of providers' GDM and non-domestic labor pools; however, as soon as they're involved in the evaluation process, face far greater sophistication in providers' GDM sales, marketing and value propositions than they did one year ago.
  • Providers that aren't on the "accelerated" curve to fully integrate and systematically invest in and advance their GDM are quickly losing ground. The disparity among application service providers' GDMs is evident in their vision and direction, development of new service lines and competencies, execution via processes and methodologies, domain expertise embedded in their go-to-market strategies, and concerted investments in building out a multicountry, globally dispersed labor pool -- which means in-country (on-site and offshore) as well as offshore and nearshore labor pools).

Clients trust Infosys as a partner to build and support business applications that are most critical to their transformation or day-to-day operations, said S.D. Shibulal, chief operating officer, Infosys Technologies. We believe our position in the leader quadrant underscores our understanding of clients, as well as our uncompromising commitment to customer satisfaction. We feel this evaluation is the latest recognition in a series of achievements, including several awards that confirm our success in addressing the evolving expectations of clients.

In 2007, the company received many awards and acknowledgements from customers representing such global industries as banking, retail, automotive and many others in its role as a trusted transformation partner: www.infosys.com/media/press_releases/royal-bank-scotland.asp, www.infosys.com/media/press_releases/partner-progress-awards.asp, www.infosys.com/media/press_releases/ips-supplier-2006.asp, www.infosys.com/media/press_releases/sainsburys-2006-IT-supplier.asp, www.infosys.com/media/press_releases/wachovia-it-vendor.asp.

About the Magic Quadrant

The Magic Quadrant is copyrighted August 6, 2007 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


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